Data Deletion

Submit a request

Email office@nw10.international, preferably from the address used to sign in. Include:

• Your sign-in email address.
• The workspace name.
• The connected Instagram username.
• The account or data your deletion request concerns.

Do not include passwords or access tokens.

Verification and handling

Your authority over the account or workspace and the scope of the request must be verified before action. Support may request further information to establish that authority. Use the same contact address to discuss handling and status.

Sending a request is not confirmation that erasure has occurred. This is a support request process. No fixed retention period or deletion completion deadline is promised.

Disconnecting Instagram

Disconnecting clears the connection's local credentials and stops this connection from being used for app sends. Historical account, source-event and log records remain. Disconnecting is not data erasure; use the request process above when you want data deletion.